Update: March 28:
As the circumstances related to Covid-19 pandemic change rapidly here in Austin, as well as around the world, we are making an important change in our delivery protocols.
Starting today, we will be making deliveries 3 days a week - Saturday, Monday and Wednesday, instead of 5. All existing orders, subscription settings, as well as delivery areas are being modified as per the following schedule:
Sunday deliveries are moving to Monday
Tuesday deliveries are moving to Wednesday
Friday (including today) deliveries are moving to Saturday
This applies to Lettuce and all the current and future sellers it delivers for - Farmance, Proteinery, Orchard Smoothies and InnerCityVegan. You will not need to make any changes in your accounts for the above changes to take effect - we will do them for you.
As you know, we are deemed an essential service as per the City of Austin ordinance. These changes will allow us to have a safer environment for our team in our facilities. Furthermore, it will help us to manage our growth more efficiently, and will result in timely deliveries - we don’t like to make deliveries at 9pm as much as you don’t like to receive them.
If you have any questions or concerns, please reach out to us via text at: 512.399.2525 - it is the best option considering our support teams are pretty slammed. We will get back to every text - it just may take time. We greatly appreciate your patience while we do our best to serve our community.